How to Install

Step-by-step installation guide

Can the Star2Star System be used in a multi-tenant environment?

Edited: 07/28/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

For many implementations the system is flexible enough to provide pseudo "Multi Tenant Working". However the following caveats apply:

MOH is shared across the entire system, so if you have targeted messages in your On Hold Messaging there is no way to control who hears what message.

What is the difference between a conference call on the phone and the Conference Bridge destination, and when is it appropriate to use one over the other?

Edited: 10/31/2022
Access: Everyone
Supports: Business Voice, Business Voice+

Most of the phones that we offer have the ability to bridge together two separate callers into one conference (the Polycom® 450, 550, 560, 650, 670 conference in three other users using the Polycom® Productivity Suite).

Subscribe to RSS - How to Install

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?