This guide is designed to help you get the most out of your Star2Star StarCenter® 2.0 experience. It provides a detailed explanation for configuring your Call Center Application to best meet your specific business requirements.
How to Install
Step-by-step installation guide
Video illustrating the Downloads Starlet
Star2Star StarDialer Video Tutorial
Bluetooth Setup for Yealink T46G and T48G phones
*The BT 40 is also supported on the T42G model as well.
Click on the links below to go to that section of the video:
The Settings Starlet provides menus to change display settings on each of the starlets in the StarScope® 2 application.
StarPhoneTM for Desktop is a stand-alone Star2Star® application, which permits calls to be received and sent over the Internet using a computer desktop screen. StarPhone for Desktop is a multifunctional, easy to use application capable of handling:
Note: There are different brackets for the various phone models.
The Optional Incoming Call Routing/Scheduler feature, if implemented via the Additional Location Information section of the Star2Star Web Portal, provides complete flexibility for customers wishing to create complex routing rules for a 7 day week and the ability to add recurring holiday schedules
You may use this setup to monitor the presence of local extensions with or without "Key System Mode" set on your system:
Yes the entire Star2Star Polycom® VVX® range can be configured for use as a StarCenter Agent with single key login/out and "Away" state if required. The phones can also display Agent Name / Status (Available / Away) and any queues the agent is a member of using the phones micro browser.