CRM Integration: Help & User Guide
Edited: 05/25/2021
Access: Everyone
Supports: Business Voice, Business Voice+
Application Guides and Supporting Information
Application Guides and Supporting Information
Blocking Unwanted Callers
Edited: 02/18/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
This article describes how to use the Caller ID Blocking feature to block unwanted callers on the Star2Star Business Voice and Business Voice+ Systems.
Desktop Text Messaging Quick Start Guide (Previously StarMessenger®)
Edited: 06/16/2020
Access: Everyone
Supports: Business Voice, Business Voice+
This Quick Start Guide provides information on how to use Star2Star's Text Messaging and view/change settings.
StarCloud
Edited: 06/27/2019
Access: Everyone
Supports: Business Voice
StarCloud is the pure cloud UCaaS offering, where service is delivered without on-premise hardware (StarBox® Voice Optimized SD-WAN). As a pure cloud platform, businesses can leverage the power of a Full Spectrum Communications Solution from an intuitive, browser-based interface.
Contact Center/Service Insight Release Notes
Edited: 08/20/2021
Access: Everyone
Supports: Business Voice, Business Voice+
August 20, 2021 Contact Center/Service Insights Release
What’s New and Improved
-
Now it is possible to configure a custom outbound Caller ID for Callback Calls.
Contact Center Agent Video Tutorials
Edited: 05/08/2020
Access: Everyone
Supports: Business Voice, Business Voice+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center Video Resources
Edited: 05/08/2020
Access: Everyone
Supports: Business Voice, Business Voice+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center Video Resources
Contact Center Reporting Suite
Edited: 05/08/2020
Access: Everyone
Supports: Business Voice, Business Voice+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center 101
Edited: 05/08/2020
Access: Everyone
Supports: Business Voice, Business Voice+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center Terms
Edited: 05/08/2020
Access: Everyone
Supports: Business Voice, Business Voice+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
