StarMessenger® Quick Start Guide
Edited: 02/07/2020
Access: Everyone
Supports: StarCloud, StarCloud+
This Quick Start Guide provides information on how to use StarMessenger® and view/change settings.
Application Guides and Supporting Information
Application Guides and Supporting Information
StarCloud
Edited: 06/27/2019
Access: Everyone
Supports: StarCloud
StarCloud is the pure cloud UCaaS offering, where service is delivered without on-premise hardware (StarBox® Voice Optimized SD-WAN). As a pure cloud platform, businesses can leverage the power of a Full Spectrum Communications Solution from an intuitive, browser-based interface.
Contact Center Agent Video Tutorials
Edited: 05/08/2020
Access: Everyone
Supports: StarCloud, StarCloud+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center Video Resources
Edited: 05/08/2020
Access: Everyone
Supports: StarCloud, StarCloud+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center Video Resources
Contact Center Reporting Suite
Edited: 05/08/2020
Access: Everyone
Supports: StarCloud, StarCloud+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center 101
Edited: 05/08/2020
Access: Everyone
Supports: StarCloud, StarCloud+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Contact Center Terms
Edited: 05/08/2020
Access: Everyone
Supports: StarCloud, StarCloud+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
Star2Star®Pay - Frequently Asked Questions
Edited: 04/10/2018
Access: Everyone
Supports: StarCloud+, Wholesale
This document provides simple answers/instructions to Star2Star® Communications’ invoiced Customers to pay their invoices online, using the Star2Star®Pay system.
iOS Notifications
Edited: 06/06/2019
Access: Everyone
Supports: StarCloud+
iOS provides built-in notifications and color schemes, which are used by the StarPhone application.
StarCenter® - Wait Timeout Feature
Edited: 04/30/2020
Access: Everyone
Supports: StarCloud+
Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
