StarCenter® - Wait Timeout Feature

Edited: 07/16/2020
Access: Everyone
Supports: Business Voice+

StarCenter Wait Time Feature.png

There is a new option within StarCenter called Server Wait Timeout that controls how long StarCenter waits when it is unable to successfully deliver a call to all available agents (either because the agent went unavailable or did not answer the call). Previously, this was the Agent Timeout value which has been moved to it's own value.

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