Business Voice is a fully-hosted cloud-based solution with a complete suite of unified communication features.
The asset lists in the BV portal gives a snapshot of all assigned assets at any given location. To view this data across multiple locations, the report can also be run at a customer level as well.
The Appointment Suited documentation has been moved to our new knowledge base, please click the link below to access our Appointment Suite documentation.
The bulk User Import function allows location administrators and partners to import large amounts of users into the Business Voice portal. Once the users have been created they can be assigned extensions and application licenses.
This guide provides the instructions on how to manage Sangoma Apps User Licenses. Once a license is assigned to a user a welcome email will be sent out to the user with instructions and a link to the app’s guide.
This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the monitoring reports available in Sangoma CX.
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( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the planning related reports available in Sangoma CX.
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If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.
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