Business Voice - How to Configure Caller Id Blocking
Edited: 09/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Business Voice
Business Voice is a fully-hosted cloud-based solution with a complete suite of unified communication features.
Business Voice - How to Configure Caller Id Blocking
Edited: 08/24/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
Sangoma BV Portal Release Notes
Edited: 09/14/2023
Access: Everyone
Supports: Business Voice, Business Voice+
SEPTEMBER 2023
- Features/ Functionality/ Enhancements:
Sangoma Apps User License Management Guide
Edited: 08/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide provides the instructions on how to manage Sangoma Apps User Licenses. Once a license is assigned to a user a welcome email will be sent out to the user with instructions and a link to the app’s guide.
Bob's Preview page
Edited: 07/07/2023
Access: Everyone
Supports: Business Voice
How to pick up a call ringing on another phone
Edited: 12/17/2022
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
Sangoma CX Monitoring Reports (Formerly Sangoma Contact Center)
Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the monitoring reports available in Sangoma CX.
Notes:
Sangoma CX Planning Reports (Formerly Sangoma Contact Center)
Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the planning related reports available in Sangoma CX.
Notes:
Sangoma CX Call Reports Video Guide (Formerly Sangoma Contact Center)
Edited: 05/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the call related reports available in Sangoma CX.
Notes:
Sangoma CX Agent Reports (Formerly Sangoma Contact Center)
Edited: 05/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the agent related reports available in Sangoma CX.
Notes:
