Business Voice
Business Voice is a fully-hosted cloud-based solution with a complete suite of unified communication features.
How to pick up a call ringing on another phone
Overview
This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
Sangoma Contact Center Monitoring Reports
This video series provides an overview of the monitoring reports available in Sangoma Contact Center.
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Sangoma Contact Center Planning Reports
This video series provides an overview of the planning related reports available in Sangoma Contact Center.
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Sangoma Contact Center Call Reports
This video series provides an overview of the call related reports available in Sangoma Contact Center.
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Sangoma Contact Center Agent Reports
This video series provides an overview of the agent related reports available in Sangoma Contact Center.
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Sangoma Contact Center Service Level Reporting Suite
This video series provides an overview of the service level related reports available in Sangoma Contact Center.
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Endpoint Monitoring - Administration and Configuration Guide
Overview
Sangoma’s Endpoint Monitoring application allows for monitoring and reporting on the status of Business Voice and Business Voice+ communication endpoints, like desktop phones, softphones, etc.
Yealink T43U Quick Guide
This Quick Start Guide provides information on how to use the Yealink® SIP T43U IP Desktop telephone.
Sangoma Phone User Guides
