Bob's Preview page
Edited: 05/13/2023
Access: Everyone
Supports: Business Voice
Test iframe on mobile
Business Voice
Business Voice is a fully-hosted cloud-based solution with a complete suite of unified communication features.
How to pick up a call ringing on another phone
Edited: 12/17/2022
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
Sangoma CX Monitoring Reports (Formerly Sangoma Contact Center)
Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the monitoring reports available in Sangoma CX.
Notes:
Sangoma CX Planning Reports (Formerly Sangoma Contact Center)
Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the planning related reports available in Sangoma CX.
Notes:
Sangoma CX Call Reports Video Guide (Formerly Sangoma Contact Center)
Edited: 05/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the call related reports available in Sangoma CX.
Notes:
Sangoma CX Agent Reports (Formerly Sangoma Contact Center)
Edited: 05/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the agent related reports available in Sangoma CX.
Notes:
Sangoma CX Service Level Reporting Suite (Formerly Sangoma Contact Center)
Edited: 04/08/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the service level related reports available in Sangoma CX.
Notes:
Endpoint Monitor - Administration and Configuration Guide
Edited: 03/05/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
Sangoma’s Endpoint Monitor application allows for monitoring and reporting on the status of Business Voice and Business Voice+ communication endpoints, like desktop phones, softphones, etc.
Yealink T43U Quick Guide
Edited: 09/20/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
This Quick Start Guide provides information on how to use the Yealink® SIP T43U IP Desktop telephone.
Sangoma Phone User Guides
Edited: 11/11/2022
Access: Everyone
Supports: Business Voice, Business Voice+
