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General Assets

General content to help you understand our Marketing tools

Sangoma CX Agent, Supervisor and Manager Demo Video Series (Formerly Sangoma Contact Center)

Edited: 08/24/2023
Access: Everyone
Supports: Business Voice, Business Voice+

( Sangoma Contact Center has been rebranded as Sangoma CX )

This video series demonstrates Sangoma CX product functionality considering the following user types: Agents, Supervisors and Managers.

Video 1: Landing Page

 

Sangoma Send App FAQs

Edited: 02/14/2023
Access: Everyone
Supports: Business Voice, Business Voice+

Overview

Sangoma’s Send application provides authorized users the ability to send a notification via email or text/SMS message to lists of recipients. This can be useful for campaigns, weather alerts, business hours changing, Employee Alerts etc..

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Sangoma’s Send application consists of the following major components:

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.

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