General Assets

General content to help you understand our Marketing tools

Sangoma CX Agent, Supervisor and Manager Demo Video Series (Formerly Sangoma Contact Center)

Edited: 08/24/2023
Access: Everyone
Supports: Business Voice, Business Voice+

( Sangoma Contact Center has been rebranded as Sangoma CX )

This video series demonstrates Sangoma CX product functionality considering the following user types: Agents, Supervisors and Managers.

Video 1: Landing Page

 

Sangoma CX HIPAA Attestation Letter (Formerly Sangoma Contact Center)

Edited: 03/21/2023
Access: Everyone
Supports: Business Voice, Business Voice+

( Sangoma Contact Center has been rebranded as Sangoma CX )

You can view the Sangoma CX HIPAA Attestation letter below. This letter serves as an Attestation of Compliance applicable to Service Insight and Sangoma CX feature sets based on the recent HIPAA security review performed by MEDSEC Privacy Consulting. 

StarPhone™ End-of-Life Announcement & Upgrading To Sangoma Talk

Edited: 11/01/2022
Access: Everyone
Supports: Business Voice, Business Voice+

It’s time to upgrade! The StarPhone™ mobile application for iPhone and Android is going End-of-Life on Mar 31, 2022. In its place, we are now offering Sangoma Talk, with an enhanced user experience for you and your customers!

Sangoma Talk is also available on both iOS and Android phones, allowing you and your customers to take your business phone extension with you anywhere you go and stay connected. Check the brochure for more details on Sangoma Talk features and benefits!

How to switch from StarPhone to Sangoma Talk

Edited: 11/02/2022
Access: Everyone
Supports: Business Voice, Business Voice+

Sangoma Talk mobile app is the new application built to replace StarPhone. We have made major improvements to offer better audio quality and a modern user interface for your users to easily adopt this new application and start using it to send and receive calls.

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Switching you and your customers over can be accomplished in just two simple steps.

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.

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Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.

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