General Assets

General content to help you understand our Marketing tools

StarPhone™ End-of-Life Announcement & Upgrading To Sangoma Connect

Edited: 04/01/2022
Access: Everyone
Supports: Business Voice, Business Voice+

It’s time to upgrade! The StarPhone™ mobile application for iPhone and Android is going End-of-Life on Mar 31, 2022. In its place, we are now offering Sangoma Connect, with an enhanced user experience for you and your customers!

Sangoma Connect is also available on both iOS and Android phones, allowing you and your customers to take your business phone extension with you anywhere you go and stay connected. Check the brochure for more details on Sangoma Connect features and benefits!

How to switch from StarPhone to Sangoma Connect

Edited: 01/17/2022
Access: Everyone
Supports: Business Voice, Business Voice+

Sangoma Connect mobile app is the new application built to replace StarPhone. We have made major improvements to offer better audio quality and a modern user interface for your users to easily adopt this new application and start using it to send and receive calls.

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Switching you and your customers over can be accomplished in just two simple steps.

Steps to Reset Sangoma Connect

Edited: 05/23/2022
Access: Everyone
Supports: Business Voice, Business Voice+

Follow the steps below to reset your Sangoma Connect mobile app. 

1. Open the Sangoma Connect app on your mobile device

2. Click on the gear Screen Shot 2022-01-07 at 5.03.41 PM.png icon in the upper right corner

3. Click “Reset Application” at the bottom of the screen 

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@sangoma.com to open a ticket.

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Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email Support@Sangoma.com.

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