How to Install

Step-by-step installation guide

Is It The Responsibility Of The Broadband Provider To Give The Customer A Separate Ethernet Connection For Each (Voice & Data) Off Their Internet Access Device (IAD) Or Router?

Edited: 09/17/2019
Access: Everyone
Supports: Business Voice, Business Voice+

Most ISPs will give you one Ethernet port for the circuit. Some scenarios, such as with Covad, will give you more. However, outside of our VOA Covad Circuits, it is important not to allow the voice and data to run parallel.

Can the Star2Star System be used in a multi-tenant environment?

Edited: 08/01/2019
Access: Everyone
Supports: Business Voice, Business Voice+

For many implementations the system is flexible enough to provide pseudo "Multi Tenant Working". However the following caveats apply:

MOH is shared across the entire system, so if you have targeted messages in your On Hold Messaging there is no way to control who hears what message.

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