Setting a Level for Agents on a per Queue basis provides the ability to deliver calls to your top ranked Agents. This guide explains how to use agent levels to modify call routing.
Helpful instructions for customers
This is the quick user guide for the Panasonic TGP600, TPA-60, TPA-65 and compatible cordless DECT telephones.
These documents contain information to help you configure StarCenter 3 and the StarCenter 3 Reports Suite
This is a list of common contact center terms, along with definitions.
The VTech VSP861 delivers an executive-level feature set with a mid-level price tag.
This document provides simple answers/instructions to Star2Star® Communications’ invoiced Customers to pay their invoices online, using the Star2Star®Pay system.
This guide provides instructions for Star2Star® Communications’ Invoiced Customers to pay their Invoices online, using Star2Star®Pay.
This is the quick user guide for the VTech VCS850 auxillary speaker. This speaker works in conjunction with the VCS752 conference phone.
This is the Quick User Guide for the VTech model VCS754 Conference phone.
This is the quick user guide for the VTech VCS752 Conference Phone.