This brief video explains how to use the Call Park feature with StarSystem Cloud.
Helpful instructions for customers
Setting a Level for Agents on a per Queue basis provides the ability to deliver calls to your top ranked Agents. This guide explains how to use agent levels to modify call routing.
This is a list of common contact center terms, along with definitions.
The VTech VSP861 delivers an executive-level feature set with a mid-level price tag.
This document provides simple answers/instructions to Star2Star® Communications’ invoiced Customers to pay their invoices online, using the Star2Star®Pay system.
This guide provides instructions for Star2Star® Communications’ Invoiced Customers to pay their Invoices online, using Star2Star®Pay.