This brief video explains how to use the Call Park feature with StarSystem Cloud.
Helpful instructions for customers
Setting a Level for Agents on a per Queue basis provides the ability to deliver calls to your top ranked Agents. This guide explains how to use agent levels to modify call routing.
This is a list of common contact center terms, along with definitions.
To change Find-Me / Follow-Me settings for an extension:
Open Star2Star Application Framework and log in.
The VTech VSP861 delivers an executive-level feature set with a mid-level price tag.
This document provides simple answers/instructions to Star2Star® Communications’ invoiced Customers to pay their invoices online, using the Star2Star®Pay system.