Terminology

Industry terms and their definitions

Employee Alerts FAQs

Edited: 04/01/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

Terminology:

  • User: An Employee Alerts user is a Customer Employee who is granted access to log in to the application to create groups, send alerts, and view/export history
  • Employee: Any individual who has an Integration Studio Portal/Framework login for the Customer account or any of the Customer Locations
  • Recipient: An individual destination to which a Notification is sent (i.e. an email address or an SMS number)
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