Setup information for customers
CRM Integration is our custom solution to integrate your Sangoma communications capabilities with your CRM of choice. Salesforce is the only supported CRM at this time, but we will be expanding support for other CRMs in the future.
Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application or online account.
Sangoma’s Curbside Service application allows businesses to offer streamlined, convenient, and safe customer service experiences. Keep business open and flowing with SMS text/web-based communications to facilitate online ordering and curbside pickup services.
Sangoma’s Curbside Service application allows businesses to offer streamlined, convenient, and safe customer service experiences. Keep business open and flowing with SMS text/web-based communications to facilitate online ordering and curbside pickup services.
The Sangoma Contact Center Mobile Agent App provides a Contact Center agent the ability to manage inbound and outbound Contact Center calls using an iPhone or Android smartphone.
This brief video shows how to download, install, configure, and use the Contact Center Click to Dial browser extension.
If you have any technical questions or need to get in touch with Tech Support, please email us at support@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email Support@Sangoma.com.
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