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How to perform an Attended Transfer

Video Tutorials
Edited: 07/29/2022
Access: Everyone
Supports: Business Voice, Business Voice+

To perform an Attended Transfer (transfer with announcement)

Ensure the StarScope® 2 Setting - EXTENSIONS "Use Enhanced Transfer Menu" is set on your system. Click the Screen Shot 2014-10-16 at 3.02.02 PM_0.png icon (top right of screen) to check. Click the CallerID display of your call to access a drop down menu displaying Call Control options (see example below / left. Click the Attended Transfer option and follow the on screen prompts.

Attended Transfer
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