Helpful guides for all stages of the deal process
Sangoma’s Curbside Service application allows businesses to offer streamlined, convenient, and safe customer service experiences. Keep business open and flowing with SMS text/web-based communications to facilitate online ordering and curbside pickup services.
New Year’s Day Phone Presence Issue:
This document explains the Technical Support Service Level Objectives & Escalation Matrix.
This document describes the house of operation of the Technical Support Team.
The Sangoma Contact Center Mobile Agent App provides a Contact Center agent the ability to manage inbound and outbound Contact Center calls using an iPhone or Android smartphone.
This guide covers all of the available tools a supervisor can use to monitor Contact Center Queues, Queue Groups, and Agents.
If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.
Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.
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(941) 234-0001
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