Helpful guides for all stages of the deal process
Sangoma’s Endpoint Monitoring application allows for monitoring and reporting on the status of Business Voice and Business Voice+ communication endpoints, like desktop phones, softphones, etc.
Q: What is Sangoma Connect?
Sangoma’s Curbside Service application allows businesses to offer streamlined, convenient, and safe customer service experiences using SMS text & web-based communications to facilitate curbside pickup services.
If you are receiving this message below it is caused by when you first logged in you may not have given Contact Center access to your microphone. To resolve this issue follow the steps below.
See below for links to all Sangoma Connect FAQ documents:
CRM Integration is our custom solution to integrate your Sangoma communications capabilities with your CRM of choice. Salesforce is the only supported CRM at this time, but we will be expanding support for other CRMs in the future.
In order to help customers implement best password practices, Sangoma extended the password complexity and aging support in Sangoma Contact Center v.6.69.25 and higher. This document explains the available settings and how administrators can change these settings.
Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application or online account.
If you have any technical questions or need to get in touch with Tech Support, please email us at support@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email Support@Sangoma.com.
Do you have a suggestion about our Knowledge Base website, let us know?