Business Voice - Cold/ Deactivated StarBox Inventory
Edited: 10/19/2023
Access: Everyone
Supports: Business Voice+
Coming Soon
Business Voice+
Business Voice+ offers the best of cloud-based and on-premise UC ensuring unparalleled scalability, flexibility, & reliability.
Appointment Reminder App Configuration Guide
Edited: 11/20/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
Business Voice Portal- Bulk User Import
Edited: 10/05/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
The bulk User Import function allows location administrators and partners to import large amounts of users into the Business Voice portal. Once the users have been created they can be assigned extensions and application licenses.
Business Voice - How to Configure Caller Id Blocking
Edited: 09/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
Sangoma BV Portal Release Notes
Edited: 10/31/2023
Access: Everyone
Supports: Business Voice, Business Voice+
October 2023
- Features/ Functionality/ Enhancements:
Sangoma Apps User License Management Guide
Edited: 08/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide provides the instructions on how to manage Sangoma Apps User Licenses. Once a license is assigned to a user a welcome email will be sent out to the user with instructions and a link to the app’s guide.
How to pick up a call ringing on another phone
Edited: 12/17/2022
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
Sangoma CX Monitoring Reports (Formerly Sangoma Contact Center)
Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the monitoring reports available in Sangoma CX.
Notes:
Sangoma CX Planning Reports (Formerly Sangoma Contact Center)
Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the planning related reports available in Sangoma CX.
Notes:
Sangoma CX Call Reports Video Guide (Formerly Sangoma Contact Center)
Edited: 05/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the call related reports available in Sangoma CX.
Notes:
