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StarSystem® Cloud Call Routing For US Holidays
Time of Day Routing Options
The following US holidays are included when selecting Bank Holidays as part of time of day routing.
This release involves two changes from the user's perspective when editing phone numbers under contact information:
Enter the URL https://portal.star2star.com/ in your web browser. At the login prompt (see example below) enter your email address then click “Forgot my password”. A new password will be sent your email address.
When any user extension details are first added to the Star2Star system a welcome email is automatically sent using the users email address as entered into the system.
Receptionist Mode: Generally a call will always appear on the first line appearance of a Polycom®, Cisco SPA, Yealink or snom phone unless the system has been configured to point a DID / Line to a specific line appearance on the phone.
To setup "Speed Dials" access the Star2Star web portal 
Individual Phone Settings section and e
Your phone can be configured to reflect different CallerID per line appearance. It can also be set to "block" your CallerID. See example below using a 6 line appearance phone where line appearance 5 and 6 are set to block.
Use the REPORTS menu in the Star2Star Web portal to select CDR's (call detail records) by area code either the Calls From: or To:
As a Dealer, you can change the Primary Number designation on any customer location to the primary or Billing Telephone Number (BTN).
Note: "System Administrator" access required
If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.
Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.
600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001
75 5th Street NW, Suite 855, Atlanta, GA 30308
(404) 594-8686
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