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How to Enable International Dialing Fraud Mitigation Service

Edited: 10/06/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

Purpose

This guide provides instructions on how to configure Star2Star’s International Dialing Fraud Mitigation Service for a customer’s location. 

Calls to Hawaii and the continental US will not require the extension level to be set to Allow International Rate Calls.

What is Receptionist Mode?

Edited: 08/19/2020
Access: Everyone
Supports: Business Voice, Business Voice+

Receptionist Mode: Generally a call will always appear on the first line appearance of a Polycom®, Cisco SPA, Yealink or Snom phone unless the system has been configured to point a DID / Line to a specific line appearance on the phone.

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