Phone Numbers in Portal vs Framework - Updated Feature
Create: 01/25/2017
Access: Everyone
This release involves two changes from the user's perspective when editing phone numbers under contact information:
Portal
Online hub for managing your account, requesting replacements and support
I have forgotten my password for the Star2Star Web Portal?
Create: 12/27/2016
Access: Everyone
Enter the URL https://portal.star2star.com/ in your web browser. At the login prompt (see example below) enter your email address then click “Forgot my password”. A new password will be sent your email address.
I did not receive my Star2Star Web Portal login. What can I do?
Create: 12/27/2016
Access: Everyone
When any user extension details are first added to the Star2Star system a welcome email is automatically sent using the users email address as entered into the system.
What is Receptionist Mode?
Create: 10/20/2016
Access: Everyone
Receptionist Mode: Generally a call will always appear on the first line appearance of a Polycom®, Cisco SPA, Yealink or snom phone unless the system has been configured to point a DID / Line to a specific line appearance on the phone.
I was wondering how to configure the 10 feature keys on the right of the Yealink T26P?
Create: 10/19/2016
Access: Everyone
To setup "Speed Dials" access the Star2Star web portal 
Individual Phone Settings section and e
Is there a way to block my phone from showing my CallerID?
Create: 10/19/2016
Access: Everyone
Your phone can be configured to reflect different CallerID per line appearance. It can also be set to "block" your CallerID. See example below using a 6 line appearance phone where line appearance 5 and 6 are set to block.
StarCenter® - Wait Timeout Feature
Create: 10/19/2016
Access: Everyone
How can I determine what calls are being made on my system e.g. long distance calls or local?
Create: 10/19/2016
Access: Everyone
Use the REPORTS menu in the Star2Star Web portal to select CDR's (call detail records) by area code either the Calls From: or To:
How do I set or change the Primary Number (BTN) for a customer location?
Create: 10/19/2016
Access: Everyone
As a Dealer, you can change the Primary Number designation on any customer location to the primary or Billing Telephone Number (BTN).
Note: "System Administrator" access required
How do I create a ring group?
Create: 10/18/2016
Access: Everyone
To set up / edit a Ring Group access the Star2Star web portal 
PHONE SYSTEM CONFIGURATI
