Online hub for managing your account, requesting replacements and support
This guide provides the instructions on how to manage Sangoma Apps User Licenses. Once a license is assigned to a user a welcome email will be sent out to the user with instructions and a link to the app’s guide.
Sangoma uses single sign on (SSO) for most of our applications. This means you only have to remember 1 set of logon credentials for most of our applications.
This guide provides instructions on how to configure the Business Voice International Dialing Fraud Mitigation Service for a customer’s location.
Enter the URL https://portal.star2star.com/ in your web browser. At the login prompt (see example below) enter your email address then click “Forgot my password”. A new password will be sent your email address.
Receptionist Mode: Generally a call will always appear on the first line appearance of a Polycom®, Cisco SPA, Yealink or Snom phone unless the system has been configured to point a DID / Line to a specific line appearance on the phone.
- Access the Business Voice portal.
- Select the REPORTS option at the top of the page.
- Select the Call Detail Records tab.