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This guide provides instructions on how to configure Star2Star’s International Dialing Fraud Mitigation Service for a customer’s location.
Calls to Hawaii and the continental US will not require the extension level to be set to Allow International Rate Calls.
This release involves two changes from the user's perspective when editing phone numbers under contact information:
Enter the URL https://portal.star2star.com/ in your web browser. At the login prompt (see example below) enter your email address then click “Forgot my password”. A new password will be sent your email address.
When any User extension details are first added to the Star2Star system, a Welcome email is automatically sent, using the User's email address as entered into the system.
Receptionist Mode: Generally a call will always appear on the first line appearance of a Polycom®, Cisco SPA, Yealink or Snom phone unless the system has been configured to point a DID / Line to a specific line appearance on the phone.
To setup "Speed Dials" access the Star2Star web portal 
Individual Phone Settings section and e
Use the REPORTS menu in the Star2Star Web portal to select CDR's (call detail records) by area code either the Calls From: or To:
To set up / edit a Ring Group:
To record or upload an Auto Attendant greeting access the Star2Star web portal 
PHONE SYSTEM CONFIGURATI
If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.
Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.
600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001
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