Business Voice Portal - Location Information Guide
Edited: 09/01/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Portal
Online hub for managing your account, requesting replacements and support
Business Voice Portal - Destinations Guide
Edited: 08/31/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Sangoma Apps User License Management Guide
Edited: 08/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide provides the instructions on how to manage Sangoma Apps User Licenses. Once a license is assigned to a user a welcome email will be sent out to the user with instructions and a link to the app’s guide.
Business Voice Portal Password Criteria
Edited: 01/14/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
Sangoma uses single sign on (SSO) for most of our applications. This means you only have to remember 1 set of logon credentials for most of our applications.
How to Enable International Dialing Fraud Mitigation Service
Edited: 08/28/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Purpose
This guide provides instructions on how to configure the Business Voice International Dialing Fraud Mitigation Service for a customer’s location.
I Have Forgotten My Password for the Star2Star Web Portal
Edited: 11/28/2022
Access: Everyone
Supports: Business Voice, Business Voice+
Enter the URL https://portal.star2star.com/ in your web browser. At the login prompt (see example below) enter your email address then click “Forgot my password”. A new password will be sent your email address.
What is Receptionist Mode?
Edited: 08/27/2022
Access: Everyone
Supports: Business Voice, Business Voice+
Receptionist Mode: Generally a call will always appear on the first line appearance of a Polycom®, Cisco SPA, Yealink or Snom phone unless the system has been configured to point a DID / Line to a specific line appearance on the phone.
I was wondering how to configure the 10 feature keys on the right of the Yealink T26P?
Edited: 08/27/2022
Access: Everyone
Supports: Business Voice+
To setup "Speed Dials" access the Star2Star web portal 
Individual Phone Settings section and e
StarCenter® - Wait Timeout Feature
Edited: 08/19/2023
Access: Everyone
Supports: Business Voice+
How can I determine what calls are being made on my system e.g. long distance calls or local?
Edited: 09/03/2023
Access: Everyone
Supports: Business Voice+
- Access the Business Voice portal.
- Select the REPORTS option at the top of the page.
- Select the Call Detail Records tab.
