StarCenter® 2.0 Configuration Guide

Edited: 07/16/2020
Access: Everyone
Supports: Business Voice+

This guide is designed to help you get the most out of your Star2Star StarCenter® 2.0 experience. It provides a detailed explanation for configuring your Call Center Application to best meet your specific business requirements.

Note: The Dialplan Extension Ranges section of this guide was updated to clarify that the pick-up codes are not intended to use for answering Queue calls, as Agent status and Queue call presentation problems occur.

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