This Quick Start Guide provides information on how to use StarMessenger® and view/change settings.
All features that Star2Star offers
StarMessenger® is Star2Star's Short Message Service (SMS) and Multimedia Message Service (MMS) desktop application for communicating by text messages to SMS/MMS-ready devices of customers or other business contacts, using employee desk phone numbers or other designated lines.
Star2Star®Pay is a secure system that allows customers to set up online wallets, view and pay invoices, receive reminders via email notifications, and more.
Star2Star's SD-WAN product optimizes cloud, voice, and data for the best possible connection and service experience.
To change Find-Me / Follow-Me settings for an extension:
Open Star2Star Application Framework and log in.
Use the Find-Me / Follow-Me phone settings in the Star2Star® Application Framework to redirect calls for an extension so the calls can be retrieved from other phones.
The following phone settings are available for an extension:
This release involves two changes from the user's perspective when editing phone numbers under contact information:
Calls are recorded locally on the StarBox® Voice Optimized SD-WAN, however, if the archive service is used, recordings are also stored and retrieved from our "Cloud Storage" as needed.
When uploading new MOH files via the Portal On-Hold Options link, the activation of the uploaded files is delayed until 3 am Eastern Time (StarCenter2 / StarCenter2 Lite only).