Sangoma SmartOffice Access is a cloud-based wireless access control as a service (ACaaS) solution for North American small businesses, allowing employees to control door access completely from a smartphone app.
All features that Sangoma offers
The following ports need to be opened for Sangoma Connect to work properly:
- SIP: 2160
- RTP: 16000 - 29999
- HTTPS: 443
This Quick Start Guide provides information on how to use Star2Star's Text Messaging and view/change settings.
Star2Star's Text Messaging application is a Short Message Service (SMS) and Multimedia Message Service (MMS) desktop application for communicating by text messages to SMS/MMS-ready devices of customers or other business contacts, using employee desk phone numbers or other
Star2Star's SD-WAN product optimizes cloud, voice, and data for the best possible connection and service experience.
This series of videos explains the configuration options in Sangoma Contact Center.
This guide provides detailed information about the features available in Contact Center for Supervisors, Managers, or Administrators. It covers Supervisor or Administrator login and Queues and Agents (creating, editing, monitoring) setup.
This guide provides detailed information about the Agents’ features available in Contact Center. It covers logging in to the system, joining a Queue, choosing an extension, and using the Agent Panel to answer, decline, transfer, and place calls.
To change Find-Me / Follow-Me settings for an extension:
Open Star2Star Application Framework and log in.
Setting Up and Changing Find-Me / Follow-Me Phone Settings Overview Use the Find-Me / Follow-Me phone settings in the Star2Star ® Application Framework to redirect calls for an extension so the calls can be retrieved from ot