Star2Star®Pay is a secure system that allows customers to set up online wallets, view and pay invoices, receive reminders via email notifications, and more.
All features that Star2Star offers
Star2Star’s contact center solution, StarCenter® 3, provides agents with a complete suite of advanced features to surpass customer expectations and enhance overall productivity.
This is a list of common contact center terms, along with definitions.
This release involves two changes from the user's perspective when editing phone numbers under contact information:
Calls are recorded locally on the StarBox® Voice Optimized SD-WAN, however, if the archive service is used, recordings are also stored and retrieved from our "Cloud Storage" as needed.
When uploading new MOH files via the Portal On-Hold Options link, the activation of the uploaded files is delayed until 3 am Eastern Time (StarCenter / StarCenter Lite only).
Q: Can the StarCenterLite failover to a ring group consisting of multiple locations? i.e. Could the ring group be configured to inform all locations of a missed answered call?
StarFax™ Personal and StarFax™ Classic do NOT currently support international service.