Star2Star®Pay is a secure system that allows customers to set up online wallets, view and pay invoices, receive reminders via email notifications, and more.
All features that Star2Star offers
Star2Star's SD-WAN product optimizes cloud, voice, and data for the best possible connection and service experience.
Star2Star’s contact center solution, StarCenter® 3, provides agents with a complete suite of advanced features to surpass customer expectations and enhance overall productivity.
This is a list of common contact center terms, along with definitions.
To change Find-Me / Follow-Me settings for an extension:
Open Star2Star Application Framework and log in.
Use the Find-Me / Follow-Me phone settings in the Star2Star® Application Framework to redirect calls for an extension so the calls can be retrieved from other phones.
The following phone settings are available for an extension:
This release involves two changes from the user's perspective when editing phone numbers under contact information:
Calls are recorded locally on the StarBox® Voice Optimized SD-WAN, however, if the archive service is used, recordings are also stored and retrieved from our "Cloud Storage" as needed.