Star2Star®Pay is a secure system that allows customers to set up online wallets, view and pay invoices, receive reminders via email notifications, and more.
All features that Star2Star offers
This is a list of common contact center terms, along with definitions.
This user guide is designed to provide a basic introduction for the StarCenter® 3 Agents. It covers basic operation, including screen layout explanations for Agent login/logout and making, receiving and transferring calls.
This release involves two changes from the user's perspective when editing phone numbers under contact information:
Calls are recorded locally on the StarBox® Voice Optimized SD-WAN, however, if the archive service is used, recordings are also stored and retrieved from our "Cloud Storage" as needed.
When uploading new MOH files via the Portal On-Hold Options link, the activation of the uploaded files is delayed until 3 am Eastern Time (StarCenter / StarCenter Lite only).