Department Contacts

Department Email Phone Hours
Billing
Billing@star2star.com
+1-941-234-0001 x7004

Monday-Friday 9am-5pm EST
Legal
legal@star2star.com
+1-941-234-0001

Monday-Friday 9am-5pm EST
Marketing
marketing@star2star.com
+1-941-234-0001 x7015

Monday-Friday 9am-5pm EST

Co-op: coop@star2star.com
Numbers Management
numbersmanagement@star2star.com
+1-941-960-8265

Monday-Friday 9am-5pm EST
Starcare / Cancellations
StarCare@star2star.com
+1-941-234-0001 x7008

Monday-Friday 9am-5pm EST
StarPayments
cashapplications@star2star.com
1-941-234-0001 x7011

Monday-Friday 9am-5pm EST
Tax Exempt Certificates
taxcert@star2star.com

Monday-Friday 9am-5pm EST
Technical Support
support@star2star.com
+1-941-234-0001 x7201
  • Monday-Friday 6am-11pm EST
  • Saturday 9am-9pm EST
  • Sunday 9am-6pm EST
  • Emergency After-Hours Support is available 7/365 for System Outages and issues of Critical Business Impact only. All Non-Critical issues will be handled during normal business hours in the order in which they were received.
  • To reach Star2Star After-Hours Emergency Support dial 844-302-STAR.
Test & Turn Up
Installations@Star2Star.com
+1-941-234-0001 x7201

Monday-Friday 7am-8pm EST

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.

Star2Star Headquarters

600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?