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Department Contacts

Department	Email	Phone	Hours
Billing	Billing@star2star.com	+1-941-234-0001 x7004	Monday-Friday 9am-5pm EST
Cancellation: Existing Cancellation Requests	starcare@sangoma.com	1-941-234-0001 x7911	Monday-Friday 9am-5pm EST
Cancellation: New Cancellation Requests	customersuccess@star2star.com	1-833-630-1234	Monday-Friday 9am-5pm EST
Legal	legal@star2star.com	+1-941-234-0001	Monday-Friday 9am-5pm EST
Marketing	marketing@star2star.com	+1-941-234-0001 x7015	Monday-Friday 9am-5pm EST Co-op: coop@star2star.com
Numbers Management	numbersmanagement@star2star.com	+1-941-960-8265	Monday-Friday 9am-5pm EST
Starcare / Cancellations	StarCare@star2star.com	+1-941-234-0001 x7008	Monday-Friday 9am-5pm EST
StarPayments	cashapplications@star2star.com	1-941-234-0001 x7011	Monday-Friday 9am-5pm EST
Tax Exempt Certificates	star2star@certifytax.com		Monday-Friday 9am-5pm EST
Technical Support	support@star2star.com	+1-941-234-0001 x7201	Monday-Friday 6am-11pm EST Saturday 9am-9pm EST Sunday 9am-6pm EST Emergency After-Hours Support is available 7/365 for System Outages and issues of Critical Business Impact only. All Non-Critical issues will be handled during normal business hours in the order in which they were received. To reach Star2Star After-Hours Emergency Support dial 844-302-STAR.

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@sangoma.com to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email Support@Sangoma.com.

Department Contacts