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Department Contacts

Department Email Phone Hours
+1-941-234-0001 x7004

Monday-Friday 9am-5pm EST

Cancellation: Existing Cancellation Requests
1-941-234-0001 x7911

Monday-Friday 9am-5pm EST

Cancellation: New Cancellation Requests

Please submit written notice for service cancellation by selecting the link below and filling out the required fields in the form and clicking submit:

A ticket is created and you will receive an email confirmation when the request form is received. Your request to cancel will not be acknowledged until the form is received.


Monday-Friday 9am-5pm EST

+1-941-234-0001 x7015

Monday-Friday 9am-5pm EST


Numbers Management

Monday-Friday 9am-5pm EST

Starcare / Cancellations
+1-941-234-0001 x7008

Monday-Friday 9am-5pm EST

1-941-234-0001 x7011

Monday-Friday 9am-5pm EST

Tax Exempt Certificates

Monday-Friday 9am-5pm EST

Technical Support
+1-941-234-0001 x7201
  • Monday-Friday 6am-11pm EST
  • Saturday 9am-9pm EST
  • Sunday 9am-6pm EST
  • Emergency After-Hours Support is available 7/365 for System Outages and issues of Critical Business Impact only. All Non-Critical issues will be handled during normal business hours in the order in which they were received.
  • To reach Star2Star After-Hours Emergency Support dial 844-302-STAR.

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email

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