Framework Starlets

All programs available within Star2Star's Application Framework

I received a PDF error when running the SPC checker explanation. What do I do?

Create: 01/17/2017
Access: Everyone

The PDF error you received is because the version of Adobe Acrobat reader on the user's computer is either out of date or non-existent. The only part of the StarScope® 2 that uses PDF's is StarFax Personal. If the customer is not going to be using StarFax Personal you may disregard the error.

Why are calls forwarding to cell without Find Me / Follow me enabled?

Create: 09/20/2016
Access: Everyone

In the event that an incoming call is received for your extension and our Data Center cannot reach your phone because of an internet outage, local network problem or any other reason, if you have a number in the ‘phone number’ field (found in the portal under Individual Phone Settings / User Info

StarScope®

Create: 09/20/2016
Access: Everyone

StarScope®  from Star2Star Communications is a next-generation unified communications tool that allows users to monitor and control all of their communications - including presence, voice, chat, email, and voicemail - from a single, intuitive interface.

User Phone Settings

Create: 09/19/2016
Access: Everyone

The Phone Settings menu allows you to change settings on your phone via the framework (version 2.1). Note: Setting display options on your screen may vary depending on what phone you have configured in the framework.

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If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please call Yolanda Breeze, Director of Customer Care at 941-234-0001 x8170, or email Support@star2star.com.

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