The PDF error you received is because the version of Adobe Acrobat reader on the user's computer is either out of date or non-existent. The only part of the StarScope® 2 that uses PDF's is StarFax Personal. If the customer is not going to be using StarFax Personal you may disregard the error.
All programs available within Star2Star's Application Framework
If a user is stuck on the 'Logging in...' screen from the framework, this normally points to an issue with communication between the user's computer and the Orion Servers.
While Star2Star does not provide support running StarScope® 2 on Linux systems, the following procedure has been proven to work:
This version of the Application Framework requires far fewer resources to run than the previous version. The requirements are basically the same requirements/resources required to run the Google Chrome browser plus Flash.
Click to submit feedback in the StarScope® 2 Framework.
In the event that an incoming call is received for your extension and our Data Center cannot reach your phone because of an internet outage, local network problem or any other reason, if you have a number in the ‘phone number’ field (found in the portal under Individual Phone Settings / User Info
StarScope® from Star2Star Communications is a next-generation unified communications tool that allows users to monitor and control all of their communications - including presence, voice, chat, email, and voicemail - from a single, intuitive interface.
Operator Mode can be set in the Star2Star Application Framework by your Channel Partner. It allows the following additional functionality:
Star2Star Application Framework
The Phone Settings menu allows you to change settings on your phone via the framework (version 2.1). Note: Setting display options on your screen may vary depending on what phone you have configured in the framework.