TeamHub Release Note : V2.5
Edited: 10/04/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
How to Use
Information on using Star2Star product features
Sangoma Contact Center Agent Guide for Business Voice+ Integration
Edited: 09/26/2022
Access: Everyone
Supports: Business Voice+
Coming Soon
How to access Packaged Application via TeamHub
Edited: 10/06/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
With the TeamHub Apps launcher, if you have purchased any of Sangoma’s packaged applications, you can access them right from TeamHub.
How to use Contacts in TeamHub
Edited: 10/06/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
Sangoma’s TeamHub Contacts supports both a Company Directory and Personal Contacts. When you click on the contact’s name the contact’s profile is displayed.
How to use the Meet calendar plugins in TeamHub
Edited: 10/06/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
TeamHub provides an interface between Sangoma Meet and your calendar. With this feature while you are in TeamHub you can start a new Video meeting using Sangoma meet, see the meetings that are currently scheduled for the week, Join a video meeting, or add a video meeting.
How to work with TeamHub Files
Edited: 10/06/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
How to work with Messages in TeamHub Chat
Edited: 10/06/2022
Access: Everyone
Supports: Business Voice, Business Voice+
How to use TeamHub Chat
Edited: 10/05/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
TeamHub Chat provides the ability to view and send messages inside Channels, directly to a teammate, or to a group of up to 8 teammates.
New Contact Center Reports User Guide
Edited: 08/10/2022
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide is written for those who have Manager, Supervisor, or Administrator-level access to Sangoma Contact Center, as that level is required to access and view the available reports.
How to pick up a call ringing on another phone
Edited: 08/06/2022
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
This guide explains how to pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
