Star2Star Blended Architecture Overview
Edited: 03/04/2019
Access: Everyone
Supports: StarCloud+
Star2Star Blended Architecture Overview
Constellation Architecture
Overcomes shortcomings of both purely hosted and purely premise-based systems
What does the StarNet Analyzer (SNA) measure?
Edited: 10/07/2019
Access: Everyone
Supports: StarCloud+
StarNet Analyzer (SNA)
Issues with non Star2Star IVR Systems when using a Polycom® phone
Edited: 08/08/2019
Access: Everyone
Supports: StarCloud+, Wholesale
Some IVR (Interactive Voice Response) systems will not always respond to DTMF (Dual Tone Multi Frequency) digits dialed on a Polycom® phone.
DTMF Capture Destination
Edited: 08/01/2019
Access: Everyone
Supports: StarCloud+
Click the link below to view the DTMF Capture Destination (Application) documentation
What is the difference between a conference call on the phone and the Conference Bridge destination, and when is it appropriate to use one over the other?
Edited: 09/17/2019
Access: Everyone
Supports: StarCloud, StarCloud+
Most of the phones that we offer have the ability to bridge together two separate callers into one conference (the Polycom® 450, 550, 560, 650, 670 conference in three other users using the Polycom® Productivity Suite).
We are moving to a new Star2Star system, and I have been running the bandwidth (SNA) test. How long does this take?
Edited: 09/20/2019
Access: Everyone
Supports: StarCloud, StarCloud+
The SNA (StarNet Analyzer) test client will run for 48 hours at which point it will show a total of 578 observations.
Yealink 73.0.50 Firmware Upgrade Updates in Portal and Framework
Edited: 09/20/2019
Access: Everyone
Supports: StarCloud, StarCloud+
Setting individual phone preferences are easily completed by using Star2Star's Application Framework. Most of Yealink's 73.0.50 firmware new features can be configured right from the Star2Star Application Framework.
