Star2Star Blended Architecture Overview
Overcomes shortcomings of both purely hosted and purely premise-based systems
Some IVR (Interactive Voice Response) systems will not always respond to DTMF (Dual Tone Multi Frequency) digits dialed on a Polycom® phone.
Click the link below to view the DTMF Capture Destination (Application) documentation
Most of the phones that we offer have the ability to bridge together two separate callers into one conference (the Polycom® 450, 550, 560, 650, 670 conference in three other users using the Polycom® Productivity Suite).