Star2Star Blended Architecture Overview
Overcomes shortcomings of both purely hosted and purely premise-based systems
StarNet Analyzer (SNA)
Some IVR (Interactive Voice Response) systems will not always respond to DTMF (Dual Tone Multi Frequency) digits dialed on a Polycom® phone.
Click the link below to view the DTMF Capture Destination (Application) documentation
Most of the phones that we offer have the ability to bridge together two separate callers into one conference (the Polycom® 450, 550, 560, 650, 670 conference in three other users using the Polycom® Productivity Suite).
The SNA (StarNet Analyzer) test client will run for 48 hours at which point it will show a total of 578 observations.
Setting individual phone preferences are easily completed by using Star2Star's Application Framework. Most of Yealink's 73.0.50 firmware new features can be configured right from the Star2Star Application Framework.