Live status feed of all our Application, Constellation and Voice services

Incident & Maintenance Update/Status

Higher Than Normal Call Volume

Create: 05/21/2018
Level Of Concern: Notification

  5/21/2018 4:37 PM. Call volume has returned to normal. Thank you Hello, 

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Multi-Queue Monitor Issues

Create: 05/18/2018
Level Of Concern: Notification

  UPDATE 11:59AM May 18th: The root cause of the issue has been identified and corrected. Multi-Queue Monitor functionality should start returning to normal momentarily. 

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Framework "unknown Error" on Login

Create: 05/17/2018
Level Of Concern: Notification

Star2star Technical Support received calls this morning from a small subset of Application Framework customers. The reported issue was an “unknown Error". This issue has been resolved and Application Framework should be working at this time.

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Framework loading issues

Create: 04/27/2018
Level Of Concern: Notification

Hello, 

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Intermittent Outbound Toll Free call failures

Create: 04/23/2018
Level Of Concern: Notification

Monday April 23rd:

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Upcoming Routine Power Maintenance At Atlanta Data Center

Create: 04/17/2018
Level Of Concern: Notification

The hosting provider in our Atlanta data center is performing routine maintenance on our power infrastructure during the following times: 

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please call Yolanda Breeze, Director of Customer Care at 941-234-0001 x8170, or email Support@star2star.com.

Locations

Florida

600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001

Georgia

75 5th Street NW, Suite 855, Atlanta, GA 30308
(404) 594-8686

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