Live status feed of all our Application, Constellation and Voice services
Incident & Maintenance Update/Status
System maintenance will be carried out on Thursday March 7th, 2019 @ approximately 1.00 PM EST
Update12:41 p.m EST 1/2/2019: Issues with park presence on Polycom phones. We apologize for the inconvenience.
Update 6.45 p.m EST 11/5/2018 - Issues with Daylight Savings Time have been resolved. Measures have been implemented to avoid a recurrence of the concern. We apologize for the inconvenience.
Star2Star Technical Support is receiving reports of an issue with the Multi-Queue Monitor. There is a delay in agent presence updating. However, calls are being presented. We are currently researching the issue and will provide an update as soon as possible.
Star2Star Technical Support is experiencing higher than normal call volume do to an issue on the Frontier Network.
UPDATE - Please be advised this issue has been resolved. The root cause of this issue has been identified and steps taken to prevent recurrence. Good Afternoon,
UPDATE: The root cause of this issue has been identified and steps taken to prevent it from occuring again in the furture. We apologize for the inconvenience.
UPDATE 11:59AM May 18th: The root cause of the issue has been identified and corrected. Multi-Queue Monitor functionality should start returning to normal momentarily.
Star2star Technical Support received calls this morning from a small subset of Application Framework customers. The reported issue was an “unknown Error". This issue has been resolved and Application Framework should be working at this time.