StarBand™
Create: 09/28/2018
Access: Everyone
StarBand provides business customers with an enhanced-quality connectivity option compared to other standard circuit offerings.
Applications
Learn about our application framework including StarScope, StarFax and more
Starphone™
Create: 09/27/2018
Access: Everyone
Below are links of all the ways that you can leverage StarPhone.
StarCenter® 3 Video Resources
Create: 05/18/2018
Access: Everyone
- Contact Center 101 (Introduction to Call Center concepts)
- Introduction to StarCenter® 3 video
StarCenter® 3
Create: 05/18/2018
Access: Everyone
Star2Star’s contact center solution, StarCenter® 3, provides agents with a complete suite of advanced features to surpass customer expectations and enhance overall productivity.
Introducing StarCenter® 3
Create: 12/04/2017
Access: Everyone
Star2Star®Pay - Frequently Asked Questions
Create: 11/10/2017
Access: Everyone
This document provides simple answers/instructions to Star2Star® Communications’ invoiced Customers to pay their invoices online, using the Star2Star®Pay system.
Star2Star®Pay User Guide
Create: 11/10/2017
Access: Everyone
This guide provides instructions for Star2Star® Communications’ Invoiced Customers to pay their Invoices online, using Star2Star®Pay.
Technical Data for StarPhone Applications
Create: 07/12/2017
Access: Everyone
Required Operating System versions for Star2Star applications:
StarPhone for Desktop:
Windows 7 (64-bit) or later, Mac OS 10.9 (64-bit) or later
Phone Numbers in Portal vs Framework - Updated Feature
Create: 01/25/2017
Access: Everyone
This release involves two changes from the user's perspective when editing phone numbers under contact information:
I received a PDF error when running the SPC checker explanation. What do I do?
Create: 01/17/2017
Access: Everyone
The PDF error you received is because the version of Adobe Acrobat reader on the user's computer is either out of date or non-existent. The only part of the StarScope® 2 that uses PDF's is StarFax Personal. If the customer is not going to be using StarFax Personal you may disregard the error.
