CRM Integration: Help & User Guide
Edited: 05/25/2021
Access: Everyone
Supports: Business Voice, Business Voice+
Applications
Learn about our application framework including StarScope, StarFax and more
Blocking Unwanted Callers
Edited: 02/18/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
This article describes how to use the Caller ID Blocking feature to block unwanted callers on the Star2Star Business Voice and Business Voice+ Systems.
How To Download Star2Star Applications
Edited: 09/16/2020
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Prerequisite:
For Assistance, Contact your Star2Star Portal administrator.
Mobile Text Messaging - Quick Start Guide
Edited: 01/28/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
Star2Star’s Text Message application is our SMS/MMS application that allows users to communicate via text messages with customers or other business contacts. This guide provides the basics on how to use our Mobile Text Messaging application.
Employee Alerts - User Guides
Edited: 03/01/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
Keep Employees Informed with Instant Alerts
Video Meeting Best Practices
Edited: 04/15/2020
Access: Everyone
Supports: Business Voice, Business Voice+
Video meetings are becoming more and more popular in the workforce, but may not always be held in an office setting. The following provides some best practices for attending and hosting video meetings from wherever you may be.
Desktop Text Messaging Quick Start Guide (Previously StarMessenger®)
Edited: 06/16/2020
Access: Everyone
Supports: Business Voice, Business Voice+
This Quick Start Guide provides information on how to use Star2Star's Text Messaging and view/change settings.
Text Messaging (Previously StarMessenger®)
Edited: 06/17/2020
Access: Everyone
Supports: Business Voice, Business Voice+
Star2Star's Text Messaging application is a Short Message Service (SMS) and Multimedia Message Service (MMS) desktop application for communicating by text messages to SMS/MMS-ready devices of customers or other business contacts, using employee desk phone numbers or other
StarCloud
Edited: 06/27/2019
Access: Everyone
Supports: Business Voice
StarCloud is the pure cloud UCaaS offering, where service is delivered without on-premise hardware (StarBox® Voice Optimized SD-WAN). As a pure cloud platform, businesses can leverage the power of a Full Spectrum Communications Solution from an intuitive, browser-based interface.
Contact Center/Service Insight Release Notes
Edited: 08/20/2021
Access: Everyone
Supports: Business Voice, Business Voice+
August 20, 2021 Contact Center/Service Insights Release
What’s New and Improved
-
Now it is possible to configure a custom outbound Caller ID for Callback Calls.
