Technology behind call quality, StarPhone, Softphone and more
The quick start guides provide instructions on how to use the Yealink DECT W56H Handset, W60B Base Station (sold together as the W60P), RT30 DECT Repeater, and DD10K DECT Dongle.
This page explains the Disable Full Screen New Call Alert option and provides instructions on how to access the individual phone options.
Note: StarCloud does not support Multicast paging.
Multicast Functionality
Here are some steps you can take to verify settings that affect Caller ID:
Most ISPs will give you one Ethernet port for the circuit. Some scenarios, such as with Covad, will give you more. However, outside of our VOA Covad Circuits, it is important not to allow the voice and data to run parallel.
Ringer configuration varies between the different phone types that Star2Star sells.
If you experience difficulty trying to upload a customer's pre-recorded on hold message, try the following steps:
Additional notification that a voicemail has been received can be achieved by setting the Email/Pager/Cell Phone option in the Individual Phone Settings of the Star2Star Web Portal.
You can retrieve a call that has been placed on hold by another extension using StarScope® 2.
Alternatively set your system in "Key System Mode" and rather than placing a call on hold place the call in Park.
If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.
Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.
600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001
75 5th Street NW, Suite 855, Atlanta, GA 30308
(404) 594-8686
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