Sangoma Connect Quick Start Guides
See below for links to all Sangoma Connect FAQ documents:
Technology behind call quality, StarPhone, Softphone and more
See below for links to all Sangoma Connect FAQ documents:
The following ports need to be opened for Sangoma Connect to work properly:
This guide provides instructions on how to configure Star2Star’s International Dialing Fraud Mitigation Service for a customer’s location.
Calls to Hawaii and the continental US will not require the extension level to be set to Allow International Rate Calls.
This document explains how to use system codes to pick up ringing extensions, dial directly to voicemail, and use the paging feature.
This is the quick guide for the Poly VVX D230 DECT Cordless phone.
The quick start guides provide instructions on how to use the Yealink DECT W56H Handset, W60B Base Station (sold together as the W60P), RT30 DECT Repeater, and DD10K DECT Dongle.
This page explains the Disable Full Screen New Call Alert option and provides instructions on how to access the individual phone options.
Here are some steps you can take to verify settings that affect Caller ID:
If you experience difficulty trying to upload a customer's pre-recorded on hold message, try the following steps:
If you have any technical questions or need to get in touch with Tech Support, please email us at support@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email Support@Sangoma.com.
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