Technical Success Group

Department Contact Information

Outages and other support issues

Hours of Operation:

  • Monday-Friday 6am-11am EST
  • Saturday 9am-9pm EST
  • Sunday 9am-6pm EST
  • Emergency After-Hours Support is available 7/365 for System Outages and issues of Critical Business Impact only. All Non-Critical issues will be handled during normal business hours in the order in which they were received.
  • To reach Star2Star After-Hours Emergency Support dial 844-302-STAR. 941-234-0001 x7201

Star2Star Ports

Create: 12/22/2016
Access: Everyone

In the past we have used a PDF developed many years ago with the bare minimum of ports that needed to be open for the StarBox® Voice Optimized SD-WAN to work.

Subscribe to RSS - Technical Success Group

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please call Yolanda Breeze, Director of Customer Care at 941-234-0001 x8170, or email



600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001


75 5th Street NW, Suite 855, Atlanta, GA 30308
(404) 594-8686


Do you have a suggestion about our Knowledge Base, let us know?