Technical Success Group
Department Contact Information
Outages and other support issues
Hours of Operation:
- Monday-Friday 6am-11pm EST
- Saturday 9am-9pm EST
- Sunday 9am-6pm EST
- Emergency After-Hours Support is available 7/365 for System Outages and issues of Critical Business Impact only. All Non-Critical issues will be handled during normal business hours in the order in which they were received.
- To reach Star2Star After-Hours Emergency Support dial 844-302-STAR.