Please note that StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.
This series of videos shows how to use the suite of reporting tools included with StarCenter® 3.
- Introductory Video (overview of reporting features)
- Service Level Reports (5 videos)
- Agent Reporting Tools (7 videos)
- Call Reports (4 videos)
- Planning Reports (5 videos)
- Monitoring Tools