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Sangoma CX Planning Reports (Formerly Sangoma Contact Center)

Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+

( Sangoma Contact Center has been rebranded as Sangoma CX )

This video series provides an overview of the planning related reports available in Sangoma CX.


  1. The user’s interface (UI) displayed throughout the videos may have slight changes, but the functionality demonstrated is aligned to the current functionality.
  1. Star2Star is a Sangoma Company and StarCenter3 or Contact Center is now named Sangoma CX.

Traffic Analysis Report



Queue Annual Report



Calls Volume Report



Customer Satisfaction Report






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