How To Download Star2Star Applications

Edited: 09/16/2020
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

Prerequisite:

For Assistance, Contact your Star2Star Portal administrator.

  1. Softphone applications: An extension created and assigned to SoftPhone Desktop application.
  1. Text Messaging applications: A phone number assigned to your Text messaging License.
  1. Framework applications: Downloads enabled for the user within the Application Framework configuration page.

Mobile Applications

Our Mobile applications can be downloaded from the Google Play Store for android devices or the Apple App Store for iOS Devices:

Apple App Store:

Using the iOS device complete the following steps on the device:

  1. Open the Apple App Store
  1. Do a search for Star2Star
  1. Select one of the following:

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Google Play Store:

Using the Android device complete the following steps on the device:

  1. Open the Google Play Store
  1. Do a search for Star2Star
  1. Select one of the following:

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Desktop Applications

Our desktop applications can be downloaded from the Star2Star Portal (step-by-step instructions provided below):

  1. Log in to the Star2Star portal (https://portal.star2star.com/).
  1. Select ‘Configuration’ from the menu at the top of the page.
    1. If you have Administrator rights, you will need to select the Individual Phone Settings link on the Configuration page.
  1. The Individual Phone Settings page opens.

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  1. From the “You are currently modifying settings for extension:” drop-down list, select the appropriate extension for the desired application.
    1. Example: Select the extension that is assigned a Softphone in order to download the softphone application.
  1. It is required that you Read and Accept the End User license Agreement (EULA), located under each application, before the download link will appear.
    1. Click the appropriate Accept Windows EULA  or Accept MAC EULA  to review and accept the EULA.
    1. After accepting the EULA the “Star2Star Download  [windows]” and “Star2Star Download  [mac]” links will appear under each of the applications, located in the right column.

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  1. Select the appropriate link (Windows or Mac) for the type of PC the application will be installed on. The system will downloadopens the appropriate Install file.

 

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.

Star2Star Headquarters

600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001

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