How to Use
Information on using Star2Star product features
Sangoma CX IVR Builder Reports Guide (Formerly Sangoma Contact Center)
( Sangoma Contact Center has been rebranded as Sangoma CX )
Introduction
IVR Builder is a no-code / low code designer module that allows creating Voice Applications that can automate, partially or fully, call handling.
Sangoma CX Monitoring Guides (Formerly Sangoma Contact Center)
Introduction
This guide covers all of the available tools a supervisor can use to monitor Sangoma CX Queues, Queue Groups, Agents and Calls.
Sangoma CX Queue Monitoring Guide (Formerly Sangoma Contact Center)
( Sangoma Contact Center has been rebranded as Sangoma CX )
Introduction
Queue Monitor provides the tools to monitor all Queues and Queue Groups associated with the Supervisor or Manager.
Sangoma CX Agent Monitoring Guide
This guide has been moved.
Click HERE to access the latest version of the
Sangoma CX IVR Builder User Guide (Formerly Sangoma Contact Center)
This module is a no-code / low code Interactive Voice Application Builder that provides:
Sangoma CX Supervisor Panel User Guide (Formerly Sangoma Contact Center)
( Sangoma Contact Center has been rebranded as Sangoma CX )
Sangoma CX Reports User Guide (Formerly Sangoma Contact Center)
( Sangoma Contact Center has been rebranded as Sangoma CX )
Sangoma Phone User Guides
Grandstream Phone User Guides
Click on the desired phone user guide below.
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