User Guides
Star2Star product manuals
Mitigating Spam Likely
Mitigating Spam Likely
Legitimate calls being marked as Spam is one of the most difficult problems that the telecom industry is facing right now.
How to Transfer Calls in TeamHub
Overview
While on a call you can transfer the call to another number or extension. There are 2 methods to transfer a call.
How to use Contacts in TeamHub
Overview
Sangoma’s TeamHub Contacts supports both a Company Directory and Personal Contacts. When you click on the contact’s name the contact’s profile is displayed.
How to use the Meet calendar plugins in TeamHub
Overview
How to work with TeamHub Files
Overview
How to use TeamHub Talk
Overview
TeamHub provides the ability to make and receive phone calls, without having to download any other Softphone clients. To access the Talk function Click Talk in the left side panel.
How to pick up a call ringing on another phone
Overview
This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
Endpoint Monitor - Administration and Configuration Guide
Overview
Sangoma’s Endpoint Monitor application allows for monitoring and reporting on the status of Business Voice and Business Voice+ communication endpoints, like desktop phones, softphones, etc.
Curbside Service User Guide
Overview
Sangoma’s Curbside application allows businesses to offer streamlined, convenient, and safe customer service experiences using SMS text & web-based communications to facilitate curbside pickup services.