Can you recommend headsets to use?

Create: 09/30/2016
Access: Everyone

Star2Star recommends the following headsets:

Jabra GN Netcom 9125-28-15 Flex Wireless Monaural Headset

Jabra GN Netcom 9125-30-15 Soundtube Wireless Monaural Headset (NO LONGER AVAILABLE - MANUFACTURER DISCONTINUED)

VXI 10V Passport Monaural Headset - All Polycom® / Cisco / Yealink phones

(requires 2.5mm quick connect adapter shipped by Star2Star for Polycom® IP 320/321/330/331 and Cisco SPA series)

VXI 21V Passport Binaural Headset - All Polycom® / Cisco / Yealink phones

(requires 2.5mm quick connect adapter shipped by Star2Star for Polycom® IP 320/321/330/331 and Cisco SPA series)

RJ-9 to 2.5mm (Headset Jack) adapter cable (see example below) required to connect Polycom® IP 320/321/330/331 and Cisco SPA series to alternative RJ-9 type headsets)

  • VXi Passport 10V Monaural (one speaker) / Noise-canceling microphone filters out unwanted background noise (Call Centers and general office use).
  • VXi Passport 21V Binaural (two speakers to block out audible distractions) / Noise-canceling microphone filters out unwanted background noise (Call Centers and general office use).

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Both VXi headsets are wired and have a quick release adapter suitable for all desk based phone models sold by Star2Star.

Note: Choose the correct version to ensure it is compatible with the phone headset port. 

The snom m3 / m9 requires a 2.5mm adapter as used with the Polycom® IP331/321/320/330 and Cisco SPA series phones.

Phones that support Electronic Hook Switch (EHS)

  • All Polycom® phones (Requires appropriate adapter for headset type).
  • Yealink T26P, T28P, T38G, T41P, T42G, T46G, T48G (Requires the Yealink Wireless Headset Adaptor).
  • Cisco SPA512G, SPA514G and SPA525G2 running 7.5.4 and above firmware - EHS for Plantronics headsets (Savi W7xx series Savi W710, W720, W730, W740 and W745 and CS5xx series CS540, CS510 and CS520). Note: Requires Plantronics Hook Switch Cable APC-45 P/N 87317-01.

Note: Other Cisco SPA phones can be used handsfree with a wireless headset using a customer purchased "Automatic Handset Lifter". The phones headset port is a 2.5mm jack therefore an adapter cable (RJ9 to 2.5mm) will be required.

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RJ9 to 2.5mm adapter

Jabra GN Netcom 9125-28-15 Flex Wireless Monaural Headset (DECT)

The Jabra GN9125 flex microphone design delivers enhanced noise cancellation. Automatic radio power management on base and headset yields lower power consumption, improved audio performance and enhanced battery talktime up to 12 hours. Provides true 300' wireless freedom in an office. Supports electronic hook switch (EHS) functionality for remote answer/end and ring tone signaling.

Jabra GN Netcom 9125-30-15 Soundtube Wireless Monaural Headset (DECT)

The Jabra GN9125 SoundTube microphone. Automatic radio power management on base and headset yields lower power consumption, improved audio performance and enhanced battery talk time up to 12 hours. Provides true 300' wireless freedom in an office. Supports electronic hook switch (EHS) functionality for remote answer/end and ring tone signaling.

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Note: The (EHS) feature with the Jabra GN9125 wireless headsets is compatible with Polycom® phones sold by Star2Star. However an RJ9 to 2.5mm adapter is required when using Polycom® IP321/331 phones. For more details on Jabra and Polycom® click here.

The Jabra / Polycom® (EHS) Wireless Headset Adapter part no 14201-17.

Note: The EHS feature (Electronic Hook Switch - Wireless Headset) is supported on the Yealink T26P, T28P, T38G, T41P, T42G, T46G, T48G phone models using the Yealink Wireless Headset Adapter (EHS36) his adapter is available for purchase.

(Non Star2Star sold headsets)

For a listing of compatible Plantronics headsets please click Plantronics Website Compatibility Guide.

For a listing of compatible Jabra headsets please click Jabra Website Compatibility Guide.

Enter Star2Star as the phone manufacturer or the phone manufacturer i.e. Polycom®

Useful guide information for Polycom® headsets can also be found at http://support.polycom.com/global/documents/support/technical/produ...

Plantronics Polycom® Headsets - (Compatibility Guide)

Plantronics snom Headsets - (Compatibility Guide)

Bluetooth

Bluetooth headset functionality is provided with the Cisco® SPA525G2, Polycom® VVX® 600 phone - and the Yealink T42G, T46G and T48G via a USB dongle (BT40).

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Polycom® Headsets

Click here to view the Polycom® Compatibility Headset list

 

 

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