Appointment Scheduler - History User Guide

Edited: 11/20/2023
Access: Everyone
Supports: Business Voice, Business Voice+

Overview

The Appointment History function lists the appointment history for the selected configuration. The following actions can be taken on a selected appointment:

  • Send a message to the appointment contact.
  • Update the appointment status.
  • Edit the appointment details.
  • Delete the appointment.

Appointment Actions

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Add an Appointment:

  • Click the ( + APPOINTMENT ) button in the top right corner.

Communicate / Send a Message:

  • Click the Action ( ) icon to the right of the desired appointment and select Communicate.
  • Enter the Message and click the ( Send ) button.

Update Appointment Status:

  • Click the Action ( ) icon to the right of the existing appointment and select Update Status.
  • Select a New Status and click the ( Save ) button.

Edit an Appointment:

  • Click the Action ( ) icon to the right of the existing appointment and select Edit.

Delete an Appointment:

  • Click the Action ( ) icon to the right of the existing appointment and select Delete.

 

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