This knowledge base will soon be replaced with
To ensure continued access to our resources, update your bookmarks or links to

Sangoma Teamhub & Sangoma CX Integration Requirements

Edited: 03/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+


Teamhub supports access to the Sangoma CX application. In order for this feature to be enabled for a TeamHub user the following Requirements must be met.

  1. The user needs to have a Business Voice extension.
  1. The user needs to be a TeamHub user.
  1. The user needs to be a Sangoma CX agent.
  1. The user needs to add their Business Voice User ID/Email Address to the Agent's user profile within Samgoma CX.

Once the Business Voice User ID/Email Address is added to the agent's CX profile, the next time the user opens TeamHub the Sangoma CX application Icon will appear in the Left Panel.

24 users have voted.

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?