Sangoma Teamhub & Sangoma CX Integration Requirements

Edited: 03/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+


Teamhub supports access to the Sangoma CX application. In order for this feature to be enabled for a TeamHub user the following Requirements must be met.

  1. The user needs to have a Business Voice extension.
  1. The user needs to be a TeamHub user.
  1. The user needs to be a Sangoma CX agent.
  1. The user needs to add their Business Voice User ID/Email Address to the Agent's user profile within Samgoma CX.

Once the Business Voice User ID/Email Address is added to the agent's CX profile, the next time the user opens TeamHub the Sangoma CX application Icon will appear in the Left Panel.

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