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Business Voice - BV Reports User Guide (Formerly StarReporter)

Edited: 02/01/2024
Access: Everyone
Supports: Business Voice, Business Voice+

Overview

Note: Our new BV Reports is replacing StarReporter.

BV Reports is the enhanced reporting engine for the Business Voice platform that allows customers to visualize call statistics (inbound, outbound, missed, etc.) across single or multiple locations based on extensions, DIDs, ring groups and queues. Users can also now see SMS and fax usage along with call recording and voicemail activity across all their locations. 

This feature is available on both BV and BV+ locations but is based on user licenses to access the data.

Here you will find the instruction on how to use the BV Reports tool.

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