All features that Sangoma offers
In the event that an incoming call is received for your extension and our Data Center cannot reach your phone because of an internet outage, local network problem or any other reason, if you have a number in the ‘phone number’ field (found in the portal under Individual Phone Settings / User Info
Typically 100 meters (approximately 328 feet) indoors and 300 meters (approximately 984 feet) outdoors.
(Note) No wireless repeater available at present.
This guide provides full details on the Business Voice, voicemail system, including a voicemail tree showing available options. It also includes detail on storing messages in folders and the Personal Operator feature for callers pressing 0 when listening to an outgoing voicemail message.
Q: In Contact Center > Queue Programming > Options, the option for "Queue Ring Time" is a field for seconds. If the customer wants to leave this as unlimited should I clear all contents from the box?
Note: As of August 2019, StarFax™ Digital is the new name for StarFax™ Personal. This descriptive name helps explain the differences of the tiered-level application.
StarFax™ Mobile allows users to view, receive and send faxes from their mobile devices.
Attached is the Quick Start User Guide - Basic Phone Features - Customizing Your Phone for StarFax™ Mobile.
Getting to Know the Activity Starlet and Call Recording Screen.
Sangoma CX provides a CallerID Routing feature.
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.
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