This knowledge base has been replaced with
To ensure continued access to our resources, update your bookmarks or links to


All features that Sangoma offers

Business Voice - Voicemail Guide

Edited: 08/15/2023
Access: Everyone
Supports: Business Voice, Business Voice+

This guide provides full details on the Business Voice, voicemail system, including a voicemail tree showing available options. It also includes detail on storing messages in folders and the Personal Operator feature for callers pressing 0 when listening to an outgoing voicemail message.

Subscribe to RSS - Services

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?