One of our employees has left the business. How do I reset their voicemail box?
If you just want to change the voice mail password and not delete any old mail or prompts, click here
All features that Sangoma offers
If you just want to change the voice mail password and not delete any old mail or prompts, click here
You can change the outbound CallerID for any phone on your system. The CallerID must represent an existing number on any of your locations. Multi line phones can use a different outbound CallerID for each line appearance or set as "Blocked" which displays no CallerID.
We provide 3 options with the Find Me / Follow Me option on your StarSystem® as follows:
Yes = Full advisory message played - "Please hold while the Star2Star system activates find me / follow me to locate your party"
Here are some steps you can take to verify settings that affect Caller ID:
Additional notification that a voicemail has been received can be achieved by setting the Email/Pager/Cell Phone option in the Individual Phone Settings of the Star2Star Web Portal.
No, there can be as many inbound and outbound faxes as the client wants. However, they are limited to the use of a single line for both inbound and outbound since it is connected to a physical fax machine.
When the Star2Star Data Center cannot reach your phone, with a call trying to ring your extension directly (a ‘personal’ call), from a DID or extension dial from a menu, we will call your supplemental number i.e.
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.
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