Calls are recorded locally on the StarBox® Voice Optimized SD-WAN, however, if the archive service is used, recordings are also stored and retrieved from our "Cloud Storage" as needed.
All features that Sangoma offers
StarFax™ Personal and StarFax™ Classic do NOT currently support international service.
On August 30th, 2016, Star2Star switched to the following method to determine estimated wait times reported to callers in StarCenter2 queues. This change was made to provide more accurate wait time estimates to callers.
StarFax™ Mobile (IOS) allows users to view, receive and send faxes from their mobile devices. Important!: StarFax™ Personal is required for StarFax™ Mobile (IOS).
Use the REPORTS menu in the Star2Star Web portal to select CDR's (call detail records) by area code either the Calls From: or To:
The system automatically deletes messages that are more than 90 days old. However, to keep messages indefinitely, save them in the Archived folder.
If you just want to change the voice mail password and not delete any old mail or prompts, click here
You can change the outbound CallerID for any phone on your system. The CallerID must represent an existing number on any of your locations. Multi line appearance phones can use a different outbound CallerID for each line appearance or show "Blocked" which displays no CallerID.