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Why are calls forwarding to cell without Find Me / Follow me enabled?

Edited: 07/24/2022
Access: Everyone
Supports: Business Voice, Business Voice+

In the event that an incoming call is received for your extension and our Data Center cannot reach your phone because of an internet outage, local network problem or any other reason, if you have a number in the ‘phone number’ field (found in the portal under Individual Phone Settings / User Info

Extension Settings

Edited: 05/27/2021
Access: Everyone
Supports: Business Voice, Business Voice+

View video to learn how to change the user name, extension number and permission settings for extensions on a Star2Star system in the Star2Star Portal.

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