Online hub for managing your account, requesting replacements and support
To record or upload an Auto Attendant greeting access the Star2Star web portal 
PHONE SYSTEM CONFIGURATI
If you just want to change the voice mail password and not delete any old mail or prompts, click here
You can change the outbound CallerID for any phone on your system. The CallerID must represent an existing number on any of your locations. Multi line appearance phones can use a different outbound CallerID for each line appearance or show "Blocked" which displays no CallerID.
Access the Star2Star Web Portal 
and navigate to CONFIGURATION (admin access required).
We provide 3 options with the Find Me / Follow Me option on your StarSystem® as follows:
Yes = Full advisory message played - "Please hold while the Star2Star system activates find me / follow me to locate your party"
To add a multi-extension device (i.e. DECT phone) in the portal:
1. Go to the Star2Star Portal
2. Go to Extensions
The details below can be found in the Star2Star Phone and Features Guide
To run reports on the Star2Star system, access the Star2Star web portal (Administrator function) 
Then click the
Enter URL https://portal.star2star.com/ into your web browser. At the login screen click “Forgot my password”. When prompted enter your email address. A new password will be sent to that address.
For many implementations the system is flexible enough to provide pseudo "Multi Tenant Working". However the following caveats apply:
MOH is shared across the entire system, so if you have targeted messages in your On Hold Messaging there is no way to control who hears what message.
If you have any technical questions or need to get in touch with Tech Support, please email us at support@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email Support@Sangoma.com.
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