This video contains details on the phone layout (buttons) and available features. (Note) Suitable for the IP 320/321/330/331/335.
The hardware options necessary for you to customize your business IP phone systems
After a firmware update, you may need to reset your headset and EHS settings on your phone as follows:
Go to Menu > Settings > Basic > Preferences > Headset > Headset Memory
Follow these steps to complete a Transfer of an existing call and answer another call:
Your phone can be configured to reflect different CallerID per line appearance. It can also be set to "block" your CallerID. See example below using a 6 line appearance phone where line appearance 5 and 6 are set to block.
This is a new feature available to all Polycom® users running firmware 3.2.2 and up:
Technically a remote phone could be set with park buttons however they will not see the "Shared" park appearance from other phones. Only local extensions would see the shared park appearances or presence of other users.
- Multicast paging is supported for both Cloud and Cloud+ locations.
The following phone models can be configured to use "Visual Shared Park Appearances" when your system has been configured to emulate a squared key system by setting “Key System Mode” to Yes.
Some IVR (Interactive Voice Response) systems will not always respond to DTMF (Dual Tone Multi Frequency) digits dialed on a Polycom® phone.