The Polycom® VVX® EM 50 Expansion Module, designed exclusively for the Polycom VVX 450 Business IP phone, enables additional line appearances to be added to the phone.
Setup information for customers
This guide provides instructions on how to assemble and connect Polycom® VVX® EM 50 Expansion Modules to Polycom VVX 450 business IP phones. A VVX 450 phone can be fitted with up to 2 VVX EM 50 modules.
Note: These steps must be completed by a Star2Star’s Dealer, Customer, or Location Administrator.
There are multiple ways to login to a StarCenter® Queue. Full details can be found in the StarCenter® Configuration Guide.
Click the link below to view the MSI Installer "How To" document pdf.
Click the link below to view the DTMF Capture Destination (Application) documentation
Most of the phones that we offer have the ability to bridge together two separate callers into one conference (the Polycom® 450, 550, 560, 650, 670 conference in three other users using the Polycom® Productivity Suite).
This guide is designed to help you get the most out of your Star2Star StarCenter® 2.0 experience. It provides a detailed explanation for configuring your Call Center Application to best meet your specific business requirements.
StarPhoneTM for Desktop is a stand-alone Star2Star® application, which permits calls to be received and sent over the Internet using a computer desktop screen. StarPhone for Desktop is a multifunctional, easy to use application capable of handling:
The Optional Incoming Call Routing/Scheduler feature, if implemented via the Additional Location Information section of the Star2Star Web Portal, provides complete flexibility for customers wishing to create complex routing rules for a 7 day week and the ability to add recurring holiday schedules