Helpful guides for all stages of the deal process
While Star2Star does not provide support running StarScope® 2 on Linux systems, the following procedure has been proven to work:
Possible Cause
Star2Star has evaluated the options for communications with deaf users and outside contacts while using the Star2Star systems. The following recommendations are presented to help users with hearing disabilities get the best productivity from their Star2Star service.
Enter the URL https://portal.star2star.com/ in your web browser. At the login prompt (see example below) enter your email address then click “Forgot my password”. A new password will be sent your email address.
Rebooting a StarBox® Voice Optimized SD-WAN 2200
Using Ring Groups in lieu of Park and Page is a viable option.
Under a customer's main Configuration page, there is a link to "Analog Backup / Operator". The settings on this page determine how the Star2Star system can direct calls to your customer's business in the case of an Internet outage.
Receptionist Mode: Generally a call will always appear on the first line appearance of a Polycom®, Cisco SPA, Yealink or Snom phone unless the system has been configured to point a DID / Line to a specific line appearance on the phone.
After a firmware update, you may need to reset your headset and EHS settings on your phone as follows:
Go to Menu > Settings > Basic > Preferences > Headset > Headset Memory
To setup "Speed Dials" access the Star2Star web portal 
Individual Phone Settings section and e
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.
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