To add a multi-extension device (i.e. DECT phone) in the portal:
1. Go to the Star2Star Portal
2. Go to Extensions
All options for customizing phone systems
The StarBox® Voice Optimized SD-WAN has multiple levels of security, including packet filtering on all available interfaces.
Q: How does the StarBox® Voice Optimized SD-WAN authenticate with the call center or the remote station in which it communicates?
A: All administrative traffic from Star2Star's Constellation Network to the StarBox® Voice Optimized SD-WAN appliance is done via Secure Shell / SCP.
Some IVR (Interactive Voice Response) systems will not always respond to DTMF (Dual Tone Multi Frequency) digits dialed on a Polycom® phone.
To forward calls from an extension, use the powerful Star2Star Find-Me / Follow-Me feature.
"Enabling Find-Me / Follow-Me allows calls to reach you, no matter where you are!"
When using a StarBox® Voice Optimized SD-WAN CR and a call goes to Find-Me/Follow-Me, the only way to have it recorded is if the mobile user is on StarPhone.
Star2Star recommends the following headsets:
Jabra GN Netcom 9125-28-15 Flex Wireless Monaural Headset
Jabra GN Netcom 9125-30-15 Soundtube Wireless Monaural Headset (NO LONGER AVAILABLE - MANUFACTURER DISCONTINUED)
The Polycom® SoundPoint® IP 450 / 550 / 560 / 650 / 670 / VVX® 500/600 phones require an optional extra wall mount bracket.