TeamHub Chat User Guide V3.0
Edited: 08/22/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Guides
Helpful instructions for customers
Sangoma CX Technical Note - Call Issues Customization (Formerly Sangoma Contact Center)
Edited: 05/09/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
( Sangoma Contact Center has been rebranded as Sangoma CX )
Sangoma CX Digital Channels Monitoring Guide (Formerly Sangoma Contact Center)
Edited: 05/07/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
( Sangoma Contact Center has been rebranded as Sangoma CX )
New Changes to Sangoma Meet - Free vs Subscription Users Experience
Edited: 05/04/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Business Voice: How to Lock Your Phone
Edited: 04/12/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Overview
This guide explains how to configure the “Phone Lock” option on the “Business Voice” and “Business Voice+” platforms.
Reasonable and Fair Use Policy for StarMessenger and or Messaging
Edited: 03/29/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Reasonable and Fair Use Policy for StarMessenger and or Messaging
How to access Sangoma CX within TeamHub
Edited: 03/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Prerequisites
Please reference the Sangoma Teamhub & Sangoma CX Integration Requirements article for the prerequisites to use this service.
Sangoma Teamhub & Sangoma CX Integration Requirements
Edited: 03/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
Teamhub supports access to the Sangoma CX application. In order for this feature to be enabled for a TeamHub user the following Requirements must be met.
Sangoma CX Technical Note - e911 not Supported in Sangoma CX (Formerly Sangoma Contact Center)
Edited: 03/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
Sangoma CX Technical Note - Supported USB Headsets (Formerly Sangoma Contact Center)
Edited: 04/10/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
The following USB headphones have been tested and are confirmed to work with Sangoma CX using the WebRTC extensions:
Poly:
