Business Voice is a fully-hosted cloud-based solution with a complete suite of unified communication features.
( Sangoma Contact Center has been rebranded as Sangoma CX )
This video series provides an overview of the service level related reports available in Sangoma CX.
Notes:
Sangoma’s Endpoint Monitor application allows for monitoring and reporting on the status of Business Voice and Business Voice+ communication endpoints, like desktop phones, softphones, etc.
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
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