If you just want to change the voice mail password and not delete any old mail or prompts, click here
Learn about our application framework including StarScope, StarFax and more
You can change the outbound CallerID for any phone on your system. The CallerID must represent an existing number on any of your locations. Multi line appearance phones can use a different outbound CallerID for each line appearance or show "Blocked" which displays no CallerID.
We provide 3 options with the Find Me / Follow Me option on your StarSystem® as follows:
Yes = Full advisory message played - "Please hold while the Star2Star system activates find me / follow me to locate your party"
Setup your Agent Login Permissions with "Queue View"
This Permission level provides a User / Agent with a view into StarCenter activity.
StarScope® 2 from Star2Star Communications is a next-generation unified communications tool that allows users to monitor and control all of their communications including presence, voice, chat, email, and voicemail - from a single, intuitive interface. This application (Starlet) r
"Call Steal" Feature on StarScope® 2 (Take a call away from an active busy or ringing extension. Operator Mode must be set)
1. Go into the destinations menu from the portal configuration. Create a new destination of dial external number where you will enter the mobile phone number for that user.
If you experience difficulty trying to upload a customer's pre-recorded on hold message, try the following steps: