Learn about our application framework including StarScope, StarFax and more
"Call Steal" Feature on StarScope® 2 (Take a call away from an active busy or ringing extension. Operator Mode must be set)
No, there can be as many inbound and outbound faxes as the client wants. However, they are limited to the use of a single line for both inbound and outbound since it is connected to a physical fax machine.
Star2Star Application Framework
There are a number of in-call options available in StarScope® 2. View the video tutorial below to learn more about call control options within the StarScope® 2 application framework.
Call Control Options Menu
Q: In Contact Center > Queue Programming > Options, the option for "Queue Ring Time" is a field for seconds. If the customer wants to leave this as unlimited should I clear all contents from the box?
Note: As of August 2019, StarFax™ Digital is the new name for StarFax™ Personal. This descriptive name helps explain the differences of the tiered-level application.
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