Sangoma CX Reports and Monitors Video Series (Formerly Sangoma Contact Center)
( Sangoma Contact Center has been rebranded as Sangoma CX )
This series of videos shows how to use the suite of reporting tools included with Sangoma CX.
Learn about our application framework including StarScope, StarFax and more
( Sangoma Contact Center has been rebranded as Sangoma CX )
This series of videos shows how to use the suite of reporting tools included with Sangoma CX.
( Contact Center/StarCenter 3 has been rebranded as Sangoma CX )
This two-part video series provides an overview of the Sangoma CX. Part 1 is an introduction, while part 2 explains how the Sangoma CX product works.
( Sangoma Contact Center has been rebranded as Sangoma CX )
The following deciphers and demystifies the language used with contact center applications.
This guide provides detailed information about the features available in Sangoma CX for Supervisors, Managers, or Administrators. It covers Supervisor or Administrator login and Queues and Agents (creating, editing, monitoring) setup.
Notes:
( Sangoma Contact Center has been rebranded as Sangoma CX )
While Star2Star does not provide support running StarScope® 2 on Linux systems, the following procedure has been proven to work:
Possible Cause
StarFax™ Mobile (IOS) allows users to view, receive and send faxes from their mobile devices. Important!: StarFax™ Personal is required for StarFax™ Mobile (IOS).
Note: As of August 2019, StarFax™ Digital is the new name for StarFax™ Personal. This descriptive name helps explain the differences of the tiered-level application. For StarCloud, StarFax Digital is a cloud-based faxing solution, providing the same functionality as StarCloud+ provides.
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
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