Sangoma CX Agent Quick Start Guide (Formerly Sangoma Contact Center)
This Quick Start Guide provides basic information on how to use the Agent features available in the Sangoma CX.
Learn about our application framework including StarScope, StarFax and more
This Quick Start Guide provides basic information on how to use the Agent features available in the Sangoma CX.
StarMessenger has reached End of Life and has been replaced with Sangoma SMS. Sangoma SMS can be accessed via Sangoma’s TeamHub application. |
Sangoma's StarMessenger application is a Text Messaging app desktop application for communicating by text messages to SMS/MMS-ready devices of customers or other business contacts, using employee desk phone numbers or other designated lines.
( Sangoma Contact Center has been rebranded as Sangoma CX )
The following phones are compatible with Sangoma CX.
StarCloud is the pure cloud UCaaS offering, where service is delivered without on-premise hardware (StarBox® Voice Optimized SD-WAN). As a pure cloud platform, businesses can leverage the power of a Full Spectrum Communications Solution from an intuitive, browser-based interface.
This content has been moved to our new and improved knowledgebase.
( Contact Center/StarCenter 3 has been rebranded as Sangoma CX )
This series of tutorials explains how Sangoma CX operates from the agents' perspective. It is divided into six short videos.
Notes:
( Sangoma Contact Center has been rebranded as Sangoma CX )
( Sangoma Contact Center has been rebranded as
( Sangoma Contact Center has been rebranded as Sangoma CX )
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
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