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Sangoma’s Curbside application allows businesses to offer streamlined, convenient, and safe customer service experiences using SMS text & web-based communications to facilitate curbside pickup services.
( Sangoma Contact Center has been rebranded as Sangoma CX )
( Sangoma Contact Center has been rebranded as Sangoma CX )
IVR Builder is a no-code / low code designer module that allows creating Voice Applications that can automate, partially or fully, call handling.
This guide covers all of the available tools a supervisor can use to monitor Sangoma CX Queues, Queue Groups, Agents and Calls.
( Sangoma Contact Center has been rebranded as Sangoma CX )
Queue Monitor provides the tools to monitor all Queues and Queue Groups associated with the Supervisor or Manager.
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This module is a no-code / low code Interactive Voice Application Builder that provides:
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.
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