Business Voice - Asset Lists

The asset lists in the BV portal gives a snapshot of all assigned assets at any given location. To view this data across multiple locations, the report can also be run at a customer level as well.

This feature is available on both BV and BV+ locations for all assigned assets.

• Access the Business Voice portal and select the CONFIGURATION option at the top of the page

• Search and Select the required location

• From the Left Side Menu

• Select Other Tools

• Select Location assets list [.csv] OR Customer assets list [.csv]

Selecting the Location assets list OR the Customer asset list will automatically trigger a download in comma separated value (.csv) format.

Once downloaded, the document will be available in the native downloads/ default folder of the user's machine. All reports will display the following information:

• Customer Name

• Customer Number

• Location Name

• Location Number

• Device Type: these will correlate with the selected device type when setting up the user/ extension

• Equipment Type: the categories here are Extension, Multi-extension, Analog or Starbox (for BV+ locations)

• Extension Name

• Extension #

• Remote?: Will return a Y or N depending on whether that user/ extension was set up as remote

• MAC Address: will be displayed if entered for that device

• The report will be generated for the location that is currently being viewed in portal at the time that the link is selected

• The default name of the report will be “Customer_Name,_Customer_Location_inventory”

• Once downloaded, the .csv can be manipulated/ sorted as desired

• The report will be generated for all locations associated with the customer account

• The default name of the report will be “Customer_Name,_AllLocations_inventory”

• The report will be default sorted by location name and will display ALL the assets in each location before displaying the next location- once downloaded, the .csv can be manipulated/ sorted as desired