Enter URL https://portal.star2star.com/ into your web browser. At the login screen click “Forgot my password”. When prompted enter your email address. A new password will be sent to that address.
Online hub for managing your account, requesting replacements and support
To forward calls from an extension, use the powerful Star2Star Find-Me / Follow-Me feature.
"Enabling Find-Me / Follow-Me allows calls to reach you, no matter where you are!"
1. Go into the destinations menu from the portal configuration. Create a new destination of dial external number where you will enter the mobile phone number for that user.
Yes the entire Star2Star Polycom® phone range can be configured for use as a StarCenter Agent with single key login/out and "Away" state if required. The phones can also display Agent Name / Status (Available / Away) and any queues the agent is a member of using the phones micro browser.
For many implementations the system is flexible enough to provide pseudo "Multi Tenant Working". However the following caveats apply:
MOH is shared across the entire system, so if you have targeted messages in your On Hold Messaging there is no way to control who hears what message.
Many of the phones that Star2Star sells have the ability to "Disable Missed Call Log". Visit the Star2Star web portal INDIVIDUAL PHONE SETTINGS / PHONE OPTIONS to select.
DND Disable is supported across the Polycom® range via the Portal/Extensions.
DND can be disabled by clicking the box next to Disable DND in the portal for that extension.
Click the link below to view the DTMF Capture Destination (Application) documentation
In the event that an incoming call is received for your extension and our Data Center cannot reach your phone because of an internet outage, local network problem or any other reason, if you have a number in the ‘phone number’ field (found in the portal under Individual Phone Settings / User Info