Polycom Phone User Guides
Edited: 08/14/2021
Access: Everyone
Supports: Business Voice, Business Voice+
How Tos
Helpful guides for all stages of the deal process
Panasonic Phone User Guides
Edited: 08/14/2021
Access: Everyone
Supports: Business Voice, Business Voice+
Click on the desired phone user guide below.
Sangoma Contact Center Click to Dial Guide
Edited: 06/20/2022
Access: Everyone
Supports: Business Voice, Business Voice+
What is Contact Center Click to Dial
- This Chrome Extension detects phone numbers on web pages and enables them as links so when clicked they will place a call via Star2Star Contact Center Agent Panel.
How to Enable International Dialing Fraud Mitigation Service
Edited: 10/06/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Purpose
This guide provides instructions on how to configure Star2Star’s International Dialing Fraud Mitigation Service for a customer’s location.
Calls to Hawaii and the continental US will not require the extension level to be set to Allow International Rate Calls.
Yealink Acoustic Shield Feature
Edited: 03/22/2021
Access: Everyone
Supports: Business Voice, Business Voice+
Yealink Acoustic Shield Feature
TeamHub User Guide
Edited: 04/06/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
What is TeamHub
Desktop As a Service Training, Part 2
Edited: 10/06/2020
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
This is part 2 of the two-part Desktop As a Service training for end users.
Desktop As A Service, Part 1
Edited: 10/06/2020
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
This is part 1 of the two-part Desktop As A Service training for end users.
Snom Devices
Edited: 09/23/2020
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
Snom M18 Cordless Desk Phone Video Guide
Edited: 09/22/2020
Access: Everyone
Supports: Business Voice, Business Voice+
This is the video user guide for the Snom model M18 Cordless DECT desktop phone. You can use these links to jump to a specific topic in the video, or you can click the video window below to view the entire video.
